Please book your place online. If you prefer to pay by BACS we ask that the funds be transferred within 48 Hours of booking. If we don’t receive the funds within 48 hours we reserve the right to cancel your booking. PLEASE PLEASE put your Booking Ref as the Payment Ref as we quite often get references of ‘Cooking’ which can be hard to trace!
Please Note that as of 25th June 2021 we are no longer running the Book to Cook Scheme
If you have any enquiries re the class please don’t hesitate to email us at firstname.lastname@example.org or call us on 01380 859 478. The office is open from 9.30am – 2.30pm on weekdays.
Allergies & Intolerances:
All allergies and intolerances that are relevant to the course must be declared on the Booking Request Form. We are happy to accommodate children and adults with allergies and intolerances and would work together to plan suitable precautions and alternatives where applicable
Parental Consent Form:
All parents / guardians must fill out the Parental Consent Form at The Farm Cookery School prior to dropping off children for a course.
No photos will be used in Social Media or Marketing UNLESS permission is granted on the Booking Request Form. Names will never be disclosed in any Marketing
We will not disclose any of our customers contact details to any 3rd Parties except if we are contacted by the NHS in their Track & Trace Capacity
Class Refund Policy:
Class Places are non-refundable or transferrable. – please see Covid-19 below for exceptional circumstances
As the Covid-19 situation persists we have had to rewrite our policy as we have been notified that some people who have asked for vouchers due to Covid have not actually been suffering symptoms! Please bear in mind that this pandemic has had a massive impact on our business so please give us as much notice as possible so that we can try and refill the cancelled booking.
Please do not come to The Farm Cookery School if you are exhibiting any signs of Covid-19, that is a temperature or persistent cough. If you inform us that you are unable to come due to suffering from Covid 19 or from being Track & Traced we will offer you a Monetary Transfer Voucher which will be valid for 2 years, we will require an email with your test results or Track & Trace details as proof before we process the voucher. – We are really sorry to have to ask for this but it has come about as a result of some recent experiences!
In light of the COVID-19 situation we have rescheduled or are in the process of rescheduling all the affected classes. Please respond asap to any email you receive regarding reschedules.
If we do not get a response from you within a week of the email offering you the rescheduled class we will send you a Monetary Transfer Voucher
If you are unable to make the rescheduled date we will offer you a Monetary Transfer Voucher which will be valid for 1 year
Please abide by the One Way System on arrival as detailed below:
Our COVID – 19 Safety Policy and HACCP (Risk Assessment is available on the COVID-19 Page
Party Terms & Conditions NB We are not running Children’s Cookery Parties whilst we have our Pod System and Covid-19 restrictions
Cookery parties will take place in the Kitchen Area and Demonstration Room and we also have an
additional ‘Party Room’ which is free for you to use. This can also be decorated (please see timings) but
we ask that you use materials that will not damage the walls or beams (eg drawing pins!).
Allergies & Intolerances:
All allergies and intolerances that are relevant to the class must be declared prior to the class. We are happy to accommodate children and adults with allergies and intolerances and will work together to plan suitable precautions and alternatives where applicable.
No photos will be used in Social Media or Marketing UNLESS permission is granted. Names will never be disclosed in any Marketing
We will not disclose any of our customers contact details to any 3rd Parties
Party Refund Policy:
Cancellations made 14 days prior to the party date will not be eligible for a refund
Should the course be cancelled by The Farm Cookery School for unforeseen reasons, full refunds will be
Parties are either 2 hours or 3 hours unless otherwise requested. You are welcome to have access to the
party room to decorate 1 hour before the party and we would ask that you have cleared the 1 hour after
the party – all clearing in the Kitchen area is our responsibility.
Should a party run over the allotted time by more than 30 minutes we will charge £8 per hour or part
A 10% Deposit is required to reserve your date and balance payment should be made once the numbers
have been confirmed, 7 days before the party and on receipt of the invoice unless otherwise arranged
We hope that you have a wonderful time