Terms and Conditions

Class Bookings:

Please book your place online.  If you prefer to pay by BACS we ask that the funds be transferred within 48 Hours of booking.  If we don’t receive the funds within 48 hours we reserve the right to cancel your booking.  PLEASE PLEASE put your Booking Ref as the Payment Ref as we quite often get references of ‘Cooking’ which can be hard to trace!

Please Note that as of 25th June 2021 we are no longer running the Book to Cook Scheme

If you have any enquiries re the class please don’t hesitate to email us at enquiries@thefarmcookeryschool.co.uk or call us on 01380 859 478.  The office is open from 9.30am – 2.30pm on weekdays.

Allergies & Intolerances:

All allergies and intolerances that are relevant to the course must be declared on the Booking Request Form.  We are happy to accommodate children and adults with allergies and intolerances and would work together to plan suitable precautions and alternatives where applicable

Parental Consent Form:

All parents / guardians must fill out the Parental Consent Form at The Farm Cookery School prior to dropping off children for a course.  

Photograph Policy:

No photos will be used in Social Media or Marketing UNLESS permission is granted on the Booking Request Form.  Names will never be disclosed in any Marketing

Privacy Policy:

We will not disclose any of our customers contact details to any 3rd Parties except if we are contacted by the NHS in their Track & Trace Capacity

Class Refund Policy:

Class Places are non-refundable or transferrable. – please see Covid-19 below for exceptional circumstances

 

COVID-19 POLICY:

As the Covid-19 situation persists we have had to rewrite our policy several times due to changing guidelines and conditions of the pandemic.  Please bear in mind that this pandemic has had a massive impact on our business and whilst we want to sympathetic and fair to our customers we also have to be realistic that this is an ongoing situation and we want to keep trading.

Please get in touch as soon as you have a Positive Lateral Flow Test (PCR’s are no longer necessary for proof) and if we have more than 48 hours notice we reserve the right to transfer you to a different class, we do not offer refunds.  Please note this is for Covid positive cancellations only as our policy is no refunds or transfers, it is not possible for us to run the business any other way.  You are more than welcome to transfer your booking to friends or family that can attend in your place on the date that you are unable to attend.

Please abide by the One Way System on arrival as detailed below if requested:

 

 

 

 

 

 

 

 

 

 

 

 

 

Party Terms & Conditions  NB   We are not running Children’s Cookery Parties whilst we have our Pod System and Covid-19 restrictions
Party Area:
Cookery parties will take place in the Kitchen Area and Demonstration Room and we also have an
additional ‘Party Room’ which is free for you to use. This can also be decorated (please see timings) but
we ask that you use materials that will not damage the walls or beams (eg drawing pins!).

Allergies & Intolerances:
All allergies and intolerances that are relevant to the class must be declared prior to the class. We are happy to accommodate children and adults with allergies and intolerances and will work together to plan suitable precautions and alternatives where applicable.

Photograph Policy:
No photos will be used in Social Media or Marketing UNLESS permission is granted. Names will never be disclosed in any Marketing

Privacy Policy:
We will not disclose any of our customers contact details to any 3rd Parties

Party Refund Policy:
Cancellations made 14 days prior to the party date will not be eligible for a refund
Should the course be cancelled by The Farm Cookery School for unforeseen reasons, full refunds will be
given.

Party Timings:
Parties are either 2 hours or 3 hours unless otherwise requested. You are welcome to have access to the
party room to decorate 1 hour before the party and we would ask that you have cleared the 1 hour after
the party – all clearing in the Kitchen area is our responsibility.
Should a party run over the allotted time by more than 30 minutes we will charge £8 per hour or part
thereof.

Party Payment:
A 10% Deposit is required to reserve your date and balance payment should be made once the numbers
have been confirmed, 7 days before the party and on receipt of the invoice unless otherwise arranged
with Gretchen.

We hope that you have a wonderful time